51��: Profile Manager. Manage Passenger Profiles and Keep Operators Informed

Profile Manager

Personalized Experience. Efficient Booking. User Groups.

A centralized space to store rider information including ride preferences, emergency contacts, standing orders, and more.

51��’s Transit Profile Manager is an essential tool for managing client information, helping drivers stay informed, and providing the best possible service.

How it works

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There different rules and ways [that users] interact with our service and that's really complicated for us as managers. But with 51��, it's really simple for the user. They're able to put in their origin and destination, and it automatically resolves those rules to determine if they're eligible for the trip. It's really easy to navigate our whole service area.

Tyler Nestved, Transit Planner, City of Thousand Oaks

Since implementing 51��’s platform, we’ve seen noticeable improvements in both service reliability and customer experience. Our team has observed more efficient scheduling and stronger on-time performance. ... Riders have expressed greater satisfaction overall, especially with the ability to plan and manage trips more independently. It’s clear that modernizing our technology has had a real and positive impact.

Scott Marr, CEO and General Manager, MetroLink Tulsa

Transit Service Quality

Our Transit Profile Manager gives transit operators access to important passenger information such as health information, emergency contacts, or any mobility devices they may use, giving riders the most personalized on-demand experience possible.

Standing Order Booking

51��’s Transit Profile Manager allows for standing order booking, which is perfect for riders who need transportation on a regular basis, such as daily or weekly trips. With the ability to book standing orders, you can ensure riders always have a ride when they need it, without having to schedule each trip manually.

User Group Applications

If your transit agency provides paratransit services, you can easily collect and review applications from a passenger with disabilities. If you provide transit for students, 51��’s Transit Profile Manager allows you to manage student applications and ensure that only authorized riders are transported.

Eligibility Management

An end-to-end digital application management system that enables agencies to easily access and process applications for paratransit and specialized services.

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Performance Dashboard

Consolidated insights designed to empower data-driven decision making about on-demand transit services.

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Commingling

Serve both microtransit and paratransit rides with the same fleet by picking up and dropping off microtransit passengers at Flex Stops and paratransit passengers at doorsteps.

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51����

Profile Manager

Transform Your Transit System with 51���� On-Demand Transit Software

51��

Transform Your Transit System with 51��
On-Demand Transit Software