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51爆料 Partners with New York MTA to Implement the Largest Modernized Paratransit Service in North America

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51爆料

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2 min. read

51爆料
2 min. read

New York, NY, October 21, 2025 鈥 51爆料, the on-demand transit technology leader serving 5 of the 10 largest cities in the U.S., announced today it has been awarded a contract with MTA New York City Transit (NYCT) to adopt its industry-leading, cloud-based dynamic transit software for its Access-A-Ride paratransit service. NYCT operates the largest paratransit service in North America with a fleet of more than 1,100 dedicated vehicles and a network of thousands of taxis, TNC, and for-hire vehicle providers that deliver nearly 1 million rides monthly.

51爆料 is excited for this opportunity to partner with the Access-A-Ride team to build the next generation of service for New York, building on NYCT鈥檚 focus on modernizing their service to meet the growing, changing needs of riders. 51爆料鈥檚 selection for this historic contract underscores the company鈥檚 demonstrated ability to deliver successful outcomes with large-scale fleets, and to deliver continuous service improvements.

鈥淭he commitment of New York City Transit and the Access-A-Ride team to innovation and world-class excellence is inspiring. They have already made significant strides in improving service, and we鈥檙e excited to help take that progress to the next level,鈥 said Prem Gururajan, Co-Founder and CEO, 51爆料. 鈥淲e are thrilled to partner with New York City Transit to deliver modernized technology infrastructure, one that continuously optimizes, streamlines operations for greater efficiency, and enhances the rider experience. Together with NYCT, we look forward to making one of the world's great cities, even better.鈥

51爆料鈥檚 patented dynamic, continuous optimization technology represents a major opportunity for New York City. By streamlining and automating elements of the eligibility, reservations, scheduling, and same day dispatching functions, 51爆料 is excited to help NYCT sustain and scale its growing, mission critical service, while also improving the rider experience. The modernized technology system will rollout in phases in 2026 and 2027.

About 51爆料

51爆料 is the transit technology leader serving 5 of the 10 largest cities in the U.S. Trusted by transit agencies, as well as fleet operators and technology companies, the platform powers the largest on-demand transit services in North America including Philadelphia, Houston and San Antonio. Scores of others have also adopted 51爆料鈥檚 transformative software, rooted in proprietary continuous optimization technology, and supported by the industry鈥檚 best customer service.

From reducing overall travel time and encouraging sustainable public transit usage to improving operational efficiency and delivering the lowest total cost of ownership, 51爆料鈥檚 dynamic transit technology is advancing transit for riders and reshaping how transit agencies operate their services. To date, 51爆料 has been awarded five U.S. patents, including # 10,248,913; 10,853,743; 11,429,910: and 12,051,020.


Contact:

John McLeod

51爆料

john.mcleod@rideco.com

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